FAQ

Common questions

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Do you require a deposit?
10% of total (minimum $50) required within 24h to confirm booking. We confirm everything by phone or text after you submit a quote request.
What if it rains?

We can usually set up on a covered patio, garage, or large indoor space with reasonable ventilation.

We're flexible — text us photos of your space and we'll advise on the safest setup option. If conditions are genuinely unsafe, we'll work with you to reschedule.

How far in advance should I book?

Weekends in peak season (May-October) fill up 2-3 weeks ahead. Weekdays often have same-week availability.

Always worth asking — we sometimes have last-minute slots from cancellations.

What's the minimum group size?
Our minimum is $500 total, which usually works out to 10-12 adults at our Classic tier. Smaller groups can still book — you just pay the minimum total.
What's the maximum group size?

Single chef handles up to ~25 guests comfortably.

For 25-80 guests we coordinate multiple chefs and grills. Beyond 80, we'd want to plan together to make sure timing works.

Do you accommodate dietary restrictions?
Yes — gluten-free, halal, vegetarian, vegan, and nut-free menus on request, no extra charge. Just note your restrictions when booking or text us before the event.
How long is the event?

Standard hibachi service is about 90 minutes from when the chef starts cooking.

Setup takes 15-20 minutes before, cleanup takes 15 minutes after. Total chef time on-site: about 2 hours.

What do you need from us?
  • A flat outdoor area for the hibachi grill (about 5×5 feet)
  • Tables and chairs for your guests
  • Access to running water for cleanup
  • A power outlet for our LED lighting if it's after sundown
Are kids meals different?
Kids under 12 are $30 per child. They get a smaller protein portion (usually chicken), fried rice, vegetables, and dessert. We can adjust spice levels and skip anything they don't like.
Do you provide tables and chairs?

We bring the hibachi grill, food, and chef tools — guests provide their own tables and chairs.

Most clients use their existing patio furniture or rent folding tables from a local party store. If you need help finding a rental, we can recommend partners in Brooklyn / NYC.

How does payment work?

10% of total (minimum $50) required within 24h to confirm booking.

Day-of, the chef collects payment by cash, Zelle, Venmo, or credit card before leaving. Corporate clients can request invoice billing — see our Menu & Pricing page.

Can we tip the chef?
Tips are not required but very appreciated. Most clients tip 15-20% of the total — your chef will mention it casually at cleanup. Cash or any digital app works.
Do you cater outside NYC, NJ, CT, PA?

Our primary service area is New York · New Jersey · Connecticut · Pennsylvania.

For longer drives we charge $(tiered, see TRAVEL_FEE_TABLE_TEXT)/mile beyond 30 miles, with a possible additional travel fee for distances over 100 miles. Just ask us — we'll quote it.

Still have questions?

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